DR's 24/7 Desktop Management System provides the comprehensive preventive maintenance services your computer needs without delay or interruption to your business. Regularly scheduled and automated updates ensure maximum productivity, security, uptime, and performance of your desktop environment. DR's intelligent agent works when you're not, and ensures that you're able to work when necessary. Daily antivirus signature checks, spyware scans and removal, and temp file deletion are all part of intelligent agent desktop optimization.
Desktop optimization, maintenance and support.
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DR proactively updates your PCs with the latest Microsoft patches after they are tested and certified by our team. DR ensures all critical security updates and patches before deployment without causing interruptions to your systems. Security management services include: Patch testing, detailed management reporting, and rapid web-based distribution, protecting all systems from security breaches, attacks, and viruses.
DR manages your entire desktop life cycle and gives you a real time accurate account of your hardware assets through the DR Desktop Management System. Real time queries and flexible reporting options make software license compliance tracking and upgrade planning simple.
DR provides a complete solution for supporting and managing the overall health of each computer in your company. DR's support plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and DR ensures that is possible around the clock.
Basic – Provides unlimited live support during regular hours to Microsoft Windows & Office, email, 3rd party applications and software, and internet connectivity. Our basic plan ensures that all of your desktops receive recommended maintenance and security.
Professional – Offers all the benefits of the basic plan along with an added level of maintenance to your computers with unlimited after hours support.
Premium – The top tier of support, this plan covers all the features of both the Basic and Premium but also includes handheld support along with an anti-virus licenses.
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